Privacy Policy
Last Updated: August 4, 2025
1. Introduction
ListEngage (“we,” “our,” or “us”) provides an MCP (Model Context Protocol) server that securely connects your Salesforce Marketing Cloud account to the AI or automation tools you choose.
We protect what happens inside our MCP server, but we do not control or take responsibility for how third-party tools process or use your data once it leaves our server.
Your Privacy Matters
We are committed to protecting your privacy and ensuring the security of your data. This policy outlines our practices regarding data collection, use, and protection in clear, understandable terms.
2. What We Collect
When you use our MCP server, we may collect:
- Account details: Name, email address, company name, and contact details when you register for our service
- Authentication info: API keys, tokens (encrypted), and access settings
- Metadata only: Campaign names, journey structures, automation setups
- Technical info: IP address, browser type, usage logs, error reports
We do not store or process your Marketing Cloud customer data unless you explicitly choose to send it.
3. How We Use Your Information
We use the collected information for the following purposes:
- Operate the service: Connect your Marketing Cloud to your chosen tools
- Secure the connection: Encrypt data in transit and at rest, isolate credentials, monitor for misuse
- Improve the service: Troubleshoot, fix issues, and enhance performance
- Communicate with you: Communicate with you
4. Data Sharing and Disclosure
We only share your info:
- With service providers: Cloud hosting, payment processing, support tools
- If required by law: Legal requests, fraud prevention
- If you direct it: Sending data to the AI or automation tools you connect
Important: Once data leaves our MCP server for a tool you selected, that tool's privacy policy applies. We are not responsible for their use of your data.
5. Security & Retention
- Encryption: All data is encrypted in transit and at rest
- Access control: Role-based access
- Retention: Account data deleted 30 days after closure; logs kept up to 12 months
6. Your Choices
- Access, update, or delete your account info
- Manage API credentials and permissions
- Stop using our service at any time
7. Contact Us
For questions or privacy requests:
Email: pratik@listengage.com
Security Issues: pratik@listengage.com